Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a request at www.generalcargointl.com (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you navigate through the Site, we collect information about the individual web pages or products that you view, what web pages or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information by using the following technologies:

COOKIES

Here is a list of cookies we use. We’ve listed them so you can choose whether or not to opt out. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you navigate the Site.

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: communicate with you; screen our orders for fraud or potential risks; and, based on the preferences you’ve shared with us, provide you with information or advertising related to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating reports and statistics on how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/es/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL-TARGETED ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work.

You can opt out of targeted advertising by following the links below:
• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://adssettings.google.com/authenticated?hl=es
• BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@generalcargointl.com or by mail using the information provided below: Ave. Reforma, esquina 12-01 zona 10, Edificio Reforma Montúfar, Oficina 605-606, Guatemala.